COVID-19 has caused drastic changes in healthcare around the world. One of the most notable and visible effects caused by on-going health crisis is remote consulting software for healthcare. According to the American Psychiatric Association (2021), “Nearly four in ten Americans (38%) have used telehealth services to meet with a medical or mental health professional, up from 31% in the fall of 2020. Among those using telehealth services, the vast majority have used the services since the start of the pandemic (82%).” With the increase in at-home treatment, there are concerns regarding the efficiency of digital healthcare. Is remote consulting for healthcare a good idea?

There are various reasons why a patient may be cautious of going to an in-person office for a doctor’s visit during these uncertain times: Lack of patient mobility, No access to transportation, Fear of hospitals and infection, and Inability to take time off from work. Digital healthcare has become an alternative solution to these barriers. It may not solve diagnosis for more serious health concerns; however, it is a great option for routine check-ups.

Remote consulting software for healthcare provides benefits for both patients and professionals. For patients: Reduced wait times, Reduced risk of infection, A wider window for communication, and No need to travel to appointments. For professionals: Break down the barriers to physical consultations, See more patients, Remove “did not attends”, Ensure patient and doctor security, Stay compliant with GDPR, and Install medical technology without the upfront costs. Furthermore, telemedicine increases employee satisfaction by decreasing paperwork, offering more payment options, and cutting down patients in the waiting room.

Practices risk losing patients without digital healthcare because high-risk individuals still fear contracting illness in offices due to COVID-19. Remote consulting software for healthcare is an effective, flexible, and convenient option for medicine. Most importantly, telemedicine cuts costs for patients and professionals by saving time and money and is a safe, alternative treatment method.

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