Smooth Patient Flow is key in outpatient Department (OPD) Clinics. It affects patient satisfaction and clinic performance. Improving this flow enhances the patient experience, increases staff productivity, and cuts waiting times. Using WhatsApp chatbots for real-time communication and personalized care is an effective way to achieve this. Problems in the Current OPD Process: Long Wait […]
Aspect Before 2010 During 2020: WhatsApp Chatbot withNiftyHMS Future 2030: AI Revolutionwith NiftyHMS AppointmentBooking Phone calls WhatsApp chatbots streamline booking AI Assistant will book a doctor’s appointment by talking to you like a Virtual friend Medical Records Paper-based Web-based records AI summarizing relevant data, identifying key insights, and highlighting critical findings Patient Interactionwith support staff […]