What are the Best ways to improve patient flow in an OPD clinic?
Smooth Patient Flow is key in outpatient Department (OPD) Clinics. It affects patient satisfaction and clinic performance. Improving this flow enhances the patient experience, increases staff productivity, and cuts waiting times. Using WhatsApp chatbots for real-time communication and personalized care is an effective way to achieve this. Problems in the Current OPD Process: Long Wait Times: Patients often endure long waits due to inefficient scheduling. Poor Communication: Misunderstandings can arise from a lack of clear communication between providers and [...]